FAQs

Q: How can I purchase tickets?
A: Tickets are available online at NTXAutoShow.com or at the North Texas Auto Show Ticket Kiosks at the Kay Bailey Hutchison Convention Center during the Show.
Q: How can I pay for tickets?
A: MasterCard, Visa or Discover are the only accepted forms of payment.
Q: Will we be required to wear face masks?
A: Face masks are recommended, along with social distancing.  The show will follow the guidelines set for by Dallas County and the Kay Bailey Hutchison Convention Center.  You can read more here.
Q: Do single tickets allow entry for multiple days?
A: No. The ticket is good only for single day admission.
Q: If I enter with a ticket, leave the show and want to come back the same day is that possible?
A: If you wish to leave, make sure that you get your hand stamped at the exit so that you may return later that same day.
Q: Is there convenient parking available near the Kay Bailey Hutchison Convention Center, and what is the cost?
A: There are various parking lots in close proximity to the Kay Bailey Hutchison Convention Center as well as a Convention Center parking garage. The cost of parking depends on if you park on the street or in a parking garage. The average fee is $10-$15.  There will not be shuttle buses running from remote parking lots in 2022.  You may drop off passengers at the Lower A/B Lobby at the corner of Griffin and Ceremonial Drive.  Please look for signage noting where you may drop off passengers.
Q: What is the most convenient way to travel to the show?
A: The easiest way to get to the show is by taking DART to the Convention Center Station. The DART train station is directly behind the Kay Bailey Hutchison Convention Center and within easy walking distance to the front door. By taking DART, you will avoid all of the traffic and the cost of parking.
Q: Can I bring food or drinks into the show?
A: No. You are not permitted to bring food or drink into the show. You may purchase food and drink inside the Convention Center at any of the concession stands.
Q: Are cameras or video recorders allowed?
A: Yes. Cameras and video recorders are allowed at the show. “Selfie sticks”, however, are prohibited.
Q: Can I rent a wheelchair or scooter at the Show?
A: Yes. You can make a reservation with AABCO-Ready Rental Sales & Repair,  972-412-3500, www.readyrentalmedical.com  which will guarantee that your equipment will be available upon your scheduled arrival to the Kay Bailey Hutchison Convention Center Dallas or your area hotel.  Otherwise, rentals are on a first come, first served basis ONSITE starting Friday, March 18th. The scooter/wheelchair rental area is next to the North Texas Auto Show Ticket Booth by the Main Entrance.
Q: Can I bring wheelchairs and strollers?
A: Yes. You may bring your own wheelchairs and strollers into the Convention Center.
Q: Is there handicapped parking available near the Convention Center?
A: Handicapped parking is available in the Kay Bailey Hutchison Convention Center Parking Garage.